Royal Package

We are a family-owned and operated professional home cleaning service that offers a range of affordable cleaning services to fit your needs. Here are some reasons why you should hire us:

• Flat and transparent rates
• Affordable
• Easy online booking
• Reoccurring cleaning services
• Satisfaction guarantee
• 2-hour notice
• 24/6 customer service
• Licensed and insured
• Premium Cleaning products
• Detail-oriented
• No job is too small
• Many payment methods
• Installments available

At Pulirr, we're dedicated to providing exceptional cleaning services and options to our clients. You are in control. Our client's satisfaction comes first.

See more reasons why you should hire us, including reviews here.

This service is limited to the following counties/cities: 

• Salt Lake County
• Utah County
• Davis County
• Heber City
• Midway
• Park City

More coming soon!

I. The Parties. This Home Service Contract, (“Agreement”) made on the day of purchase (“Effective Date”) made by and between:

Client: The buyer of the home service package, with a mailing address specified in the “Address of Service” that was entered upon booking the service, (“Client”).

AND

The home service company providing the home service: Pulirr
LLC with a mailing address of 1225 West 1000 South, City of Orem, State of Utah, (“Service Company” or “Service Provider”).

Service Provider and Client are
each referred to herein as “Party” and, collectively, as the “Parties”.

NOW, THEREFORE, FOR AND IN
CONSIDERATION of the mutual promises and agreements contained herein, the Client hires the Service Company to work under the terms and conditions hereby agreed upon by the Parties:

II. Commencement Date. The term of this Agreement shall commence on the date and time when the service was booked, (“Commencement Date”) and Terminate on the same date when the services are rendered OR At-Will by cancelling the service, which shall
abide by the cancelation policy specified on the Cleaning Company’s website.

III. Service Company’s Duties. The Client understand that at the time of booking, the Client entered all the necessary information to the best of their knowledge to allow the Service Company system to calculate the service price as accurately as possible. This means that the Client agrees that to their best of the Client’s knowledge, the exact amount of bedrooms and bathrooms was entered to calculate the service price accurately. The Client agrees that failure to enter the exact amount of bedrooms and bathrooms will result in charges being assessed for the difference. The Service Company agrees to perform work for the Client on the terms and conditions set forth in this Agreement and agrees to devote all necessary time, attention, resources, within reason, to the performance of the duties as highlighted in the description of the service package the Client purchased (“Duties” or "Tasks").

IV. Payment Amount. The Client agrees that the amount they paid upon purchasing the service on the Service Company’s website serves as compensation for the Duties performed under this agreement.

V. Inspection of Duties. The Client shall inspect the completed Duties of the Service Company. If any of the Duties performed by the Service Company, pursuant to this Agreement, is defective or incomplete, the Client shall have the right to notify the Service Company within 48 hours, at which time the Service Company shall promptly correct such issues within reasonable time. The Client agrees that if the Client does not allow the service company back in the property to correct any issues, this will be considered as waiving the Service Company's satisfaction guarantee. In such case, the service will be considered as rendered, complete, and the contract will be fulfilled.

VI. Cancelation Policy. The Client hereby agrees to abide by the Service Company's Cancelation Policy (found here). The Service Company agrees to work with Client if there are any unforeseen issues that prevent Client to follow through with service contract on a case-by-case basis.

VII. Taxes. The Service Company shall pay all applicable sales
or use taxes on behalf of the Client, on labor and services provided or
otherwise required by law in connection with the Duties performed.

VIII. Fraudulent Chargebacks. Fraudulent chargebacks occur when a customer, in bad faith, decides to call their bank to request a chargeback or a refund stating that the service was not provided, but purposely bypasses the Cleaning Company's satisfaction guarantee (e.g. customer does not allow Cleaning Company to come back and fix any issues). This behavior is considered fraudulent and harmful to the Cleaning company's team, family, and business in general. Any fraudulent chargebacks for services already provided that have not properly gone through the Cleaning Company's satisfaction guarantee will be converted into outstanding debt due immediately by the customer and will be referred to a collections company.

IX. Safety. The Service Company reserves the right to terminate the
service if the Client’s premises are deemed to be unsafe for the Service Company’s representatives due to the presence of hazardous materials, violence, hostility, or anything that might compromise the safety and wellbeing of the Service Company’s representatives. The Client also agrees that the service will be considered rendered and the service fees will not be refunded if this occurs. The Service Company, at its sole discretion, will do everything in its power to provide the service to the Client on a later date if such event occurs. The Client agrees that if the Service Company has to terminate the service a second time because of any of the reasons highlighted herewith, the Service Company reserves the right to terminate the job without any refunds or further attempts to provide the services.

X. Governing Law. This Agreement shall be governed by and shall be construed in accordance with the laws in the State of Utah.

XI. Additional Acknowledgments. Both Parties acknowledge and agree that: (a) the Parties are executing this Agreement voluntarily and without any duress or undue influence; (b) the Parties have carefully read this Agreement and have asked any questions needed
to understand the terms, binding effect of this Agreement and fully understand them; and (c) the Parties agree that purchasing a package from the Service Company’s website constitutes signing this Agreement.